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Welcome to our Privacy Policy

Your privacy is critically important to us.

Star Heating & AC is located at:

Star Heating & AC
53270 Van Dyke, Shelby Township
48316– MI , United States
(586) 781-3411

It is Star Heating & AC‘s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to Star Heating & AC (hereinafter, “us”, “we”, or “Star Heating & AC“). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Star Heating & AC collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Star Heating & AC‘s purpose in collecting non-personally identifying information is to better understand how Star Heating & AC‘s visitors use its website. From time to time, Star Heating & AC may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Star Heating & AC also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://Star Heating & AC blog posts. Star Heating & AC only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Star Heating & AC‘s websites choose to interact with Star Heating & AC in ways that require Star Heating & AC to gather personally-identifying information. The amount and type of information that Star Heating & AC gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at Star Heating & AC to provide a username and email address.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Star Heating & AC and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Star Heating & AC uses Google AdWords for remarketing

Star Heating & AC uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Protection of Certain Personally-Identifying Information

Star Heating & AC discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Star Heating & AC‘s behalf or to provide services available at Star Heating & AC‘s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Star Heating & AC‘s website, you consent to the transfer of such information to them. Star Heating & AC will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Star Heating & AC discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Star Heating & AC believes in good faith that disclosure is reasonably necessary to protect the property or rights of Star Heating & AC, third parties or the public at large.

If you are a registered user of http://Star Heating & AC and have supplied your email address, Star Heating & AC may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Star Heating & AC and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Star Heating & AC takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

Star Heating & AC may collect statistics about the behavior of visitors to its website. Star Heating & AC may display this information publicly or provide it to others. However, Star Heating & AC does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, Star Heating & AC uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Star Heating & AC uses cookies to help Star Heating & AC identify and track visitors, their usage of http://Star Heating & AC, and their website access preferences. Star Heating & AC visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Star Heating & AC‘s websites, with the drawback that certain features of Star Heating & AC‘s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Star Heating & AC‘s use of cookies.

E-commerce

Those who engage in transactions with Star Heating & AC – by purchasing Star Heating & AC‘s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Star Heating & AC collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Star Heating & AC. Star Heating & AC does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Privacy Policy Changes

Although most changes are likely to be minor, Star Heating & AC may change its Privacy Policy from time to time, and in Star Heating & AC‘s sole discretion. Star Heating & AC encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Best customer service
David Habib

Outstanding service when you need it most! I ran into a problem with my furnace not working this morning. Which can be a big problem on winter days like this, especially when you have an infant and other little ones in the home. But when I called Star they were super responsive and were immediately able to come by, diagnose the problem, and resolve the issue. Really appreciate these guys!

Sandra Elanges

We were having furnace problems with an off-brand furnace, and the brand’s website said Star was certified with them. Unfortunately that’s not true, but Mike from Star was very professional and honest. He could have wasted my time and his but he referred me to a place he recommended. Honesty is something that doesn’t come often these days and I can’t thank you guys enough.

Brian Kiley

My brother in law has used Star Heating & Air Conditioning for over 20 years and always spoke highly of the company. Our furnace went out when it was 19 degrees and we just got dumped with 8 inches of snow outside. The company I normally used for service did not answer the phone when I called them. I called Star heating thinking it might be a couple of days to get someone to come out due to the weather.
They asked a few questions along with the address and told me Bob would be the service tech that should arrive between noon and 3:00 PM. The furnace is over 20 years old and the draft inducer motor failed. Bob arrived around 1:00PM. He told me what a new motor would cost and that he had a used draft inducer motor that was like new that had been in service for 2 years. I agreed to have the used motor installed after knowing the cost of a new motor and since the furnace may need to be replaced in the near future.
To my surprise, I was not charge for the used motor. I was only charged for a typical service call.
I will be calling Star in the future when we need to replace or service our heating and cooling system.

Michael Schlaf

Very happy with them. Called and they came out the same day and fixed the issue with our A/C, without making me believe that I needed to replace the whole unit. I would definitely call again.